#the uniq script needs to use command line arguments
#to call ar-mail-in ie -s Subject if $SUBJECT is set.

#ar-mail-in needs to process the command line args
# read message file
# calculate checksum of text
# send e-mail reply
 
#Leave message id in mail

#setup action to receive mail

clean up and document source

#need pseudo ar user 

#move tsc to point at action

finger daemon

#Reply-To address should be null not none if non existant

#reply needs to be a file.

#from goes to all lower

#don't call it a ticket number at original submit, but
#do return the entry id as a tracking 

#E not AR (e for e-mail)

#put tracking number in subject.

work flow:
 
8-help@osu.edu
8help@osu.edu

#8help@tsc.ohio-state.edu  -> gateway
#8-help@tsc.ohio-state.edu -> gateway

#from address
#8help-owner@tsc.ohio-state.edu -> admin mailbox

#strip leading spaces off e-mail headers

rdist 

#The University Technology Services (UTS) Support Center has received your
#e-mail.  It will be processed by a Technology Support Specialist as soon
#as possible. 
#
#The UTS Support Center's hours are 7 am to 10 pm Monday through Friday,
#excluding holidays.  To report problems, ask questions or make service
#requests by phone, call 688-HELP.  Always address your UTS Support Center
#e-mail "To:  8-help@osu.edu".
#
#This is an automated reply.
#
#
#
#8-help Response